As a designer and problem solver, I spot things that could be done better. I cannot help but do this with every object, space, or interface. Ironically, please excuse my imperfections and misalignments on this website, as this is my first WordPress building experience. I always continue learning by doing and strive to form solutions to problems and enjoy this process. So, I decided to start writing blog articles about various instances of experiences that need improvement as well as experiences that are stunning and useful. Keep checking back for new posts.
Can bad user experience make customers miss their credit card payments and create a lack of trust in their financial institution?
This post will highlight the need for better user experience design in banking portals, in order to achieve both business and user goals and advantages of paying bills on time. The home page is under-designed and does not look inviting…